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TimeVue support

I moved TimeVue to a new computer and it doesn’t work!

We sell technical support contracts for Icon TimeVue software. “I moved TimeVue to a new computer and it doesn’t work!”  We got that call today.  We get it every month.  Icon TimeVue time clock software was written in 2003 or so, and Windows XP was the world’s operating system. So when you install it on […]

How to restore an archive of employee punch data to TimeVue

How to safely restore a TimeVue archive 1) Make an archive of the records as of that moment. 2) Disconnect the data cable from the clock so that you don’t accidentally poll it. Do not poll the clock! 3) Restore and Append, or Restore and Overwrite, your records, whatever you need to do. Now run your […]

How to delete old employees from TimeVue

How to safely delete old employees from TimeVue 1) Delete the clock assignment from each of them. 2) The easiest way to do this is:            a) Wait two months            b) Make an archive When the archive prompts, select the date to delete punches prior to…   “Month Date 1, 2017 Like March 1, 2017 which […]